Welcome to your 2365 210 Communicating with others on site. This mock exam is not a substitute for proper teaching or revision and should only be used as a resource to prepare learners for the exam. The questions (along with the wording and diagrams) contained within the bank of this exam are purely made up by our lecturers and not copied from any actual qualification exam. So while this is an excellent free revision resource, please do not rely on these exam questions alone to help you be successful within your qualifications. When you are ready, please press "start quiz".
1.
What is an engineer who installs Pipe Push fittings into domestic/commercial premises is called?
2.
What is the typical sequence of events leading to contract work with the following steps:- 1 Order, 2 Contract, 3 Tender, 4 Specification?
3.
What is the process where people in a meeting discuss items and come to an agreement?
4.
When a regulation is termed 'absolute' then that regulation?
5.
Particular standards or Codes of Practice would most likely be referred to when dealing with?
6.
If there was a dispute between an employee and an employer, who could be used in the discussions?
7.
Which of the following would not normally come under the umbrella of company policy and procedures?
8.
The role of a contracts manager working for an electrical contracting company is to?
9.
What type of engineer installs an air conditioning unit?
10.
Which one of the following organisations specialises in impartial advice concerning employment difficulties?
11.
Maternity rights are covered under which of the following Acts?
12.
What is effective verbal communication based on?
13.
What type of engineer uses refrigerant?
14.
When dealing with a customer who is speaking English but it is their second language, what should you do?
15.
Which of the following diagrams would you not use to work on a new installation?
16.
One quality that would ensure the respect and cooperation of others on site is?
17.
When installing an appliance, which document would you reference for the installation instructions?
18.
What is the key role of a health and safety officer?
19.
A contract document is an assurance that?
20.
Which of the following would you expect to find in a specification?
By Neil